Direct Rush: An example of great customer service

While Gilbert's business will do perfectly normal deliveries, Direct Rush will also do things like deliver roasted pigs."The call came in on a Saturday night. The client was going to have a pig roast, and the supplier of the pig bailed on them," Gilbert explains. "So they needed somebody to travel 175 miles to New Jersey, to this special place and purchase and then deliver a fully roasted pig." ... Gilbert adds that whatever a client requests, he vows that, "The answer is always yes."

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